This Shipping & Delivery Policy is part of our Terms of Use ("Terms") and should be read alongside our main Terms.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy applies to any order you place with us.

Shipping Rates & Delivery Time

What Are My Shipping & Delivery Options?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

All orders are processed within 2 business days. Domestic orders within the US typically arrive within 7-15 business days, while shipments from overseas warehouses may arrive in 3-7 business days. Tracking information will be sent via email once your order is processed and shipped.

International Shipping

We currently ship to New Zealand, Canada, Australia, and the United Kingdom. Average delivery time is 10-18 working days.

Additional duties or taxes may apply depending on your country’s regulations. Customers are responsible for any such fees.

Other Shipping Restrictions

• All orders are processed within 2 business days (Monday–Friday).
• Shipping confirmation with tracking will be provided via email.
• Tracking updates may take up to 24 hours to become available.
• Expedited shipping rates are calculated at checkout.

What If My Order Is Delayed?

If delivery is delayed for any reason, we will notify you and provide an updated estimated delivery date. (For UK & EU consumers: This does not affect your statutory rights.)

Returns

For return inquiries, please review our Return Policy.

Contact Us

Email: support@mulittea.com